I am sending this email to just say thank you. We are from Canada and this home purchase is our first in the US and it is a shortsale. We made four requests to different agents for insurance and although you did not come first with pricing you came out first with all the rest.
You are pleasant, extemely efficient, straight to the point and your response rate and speed are simply IMPECCABLE which is obviously what one would hope for in the case of a claim. Your outstanding service has simply won me over and I thought it was important tot tell you.
You have made this transaction pleasant and easy.
I thank you again for your excellent service!
I, Alwyn Carrington, had the opportunity to speak with Brian on 08/11/14 to obtain information on Renters Insurance. He really made my day by demonstrating excellent customer service skills, such as being precise about the company and what is offered and covered under the plan. He is a true professional who was courteous and a peoples person.